Privacy
This policy is effective as of September 9, 2009.
Radiant Design Marketing Solutions, Inc. (“RDMS”) is devoted to protecting your privacy and providing you with the safest online experience. This page was created to help you understand how the personal information you provide to RDMS is collected and used, so you are better equipped to make informed decisions when using our website located at http://www.Sketchyou.com (”Sketchyou”). We desire to earn and keep your trust, thus we will never rent or sell your personally identifiable information to third party services for marketing purposes or share your contact information with another member outside of our organization without your permission.
By using Sketchyou, you consent to the data practices described in this statement. Notices of all changes that will considerably affect the ways that your personally identifiable information may be used or shared will be posted in updates to our privacy policy. If you continue to use Sketchyou and our services after these notices of modifications have been posted to the site, you hereby grant your consent to the changed practices. If you have any questions regarding this Privacy Policy, please contact: info[at]sketchyou.com.
Modifying this Privacy Policy
RDMS may occasionally update this Privacy Policy. The effective date will be posted at the top of this agreement when changes are made to the agreement.
Our Collection of your Personal Information
In order to use a RDMS service through Sketchyou you must first register for our service. During this registration process you are required to provide personally identifiable information, such as your e-mail address, name, home address, zip code, date of birth, gender, preferences, interests and favorites. Providing additional information beyond what is required at registration is optional, but will allow you to better identify yourself and find services that you enjoy at Sketchyou.
RDMS does not solicit, or knowingly collect and store personal information from anyone under the age of 16. RDMS will immediately remove and delete any and all information from anyone under 16 if notification is provided that a person under 16 registered at Sketchyou. If you have a reason to believe information was collected about a child under 16, please contact info[at]sketchyou.com.
There is also information about your computer hardware and software that is automatically collected by RDMS. This information can include: your IP address, browser type, domain names, access times, pages visited, features used and referring Web site addresses. This information is used by RDMS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Sketchyou.
If you directly reveal personally identifiable information or personally sensitive data through Sketchyou public message boards, this information may be collected and used by others. RDMS does not read any of your private online communications. RDMS encourages you to review the privacy statements of Web sites you choose to link to from Sketchyou so that you may understand how those Web sites collect, use and share your information. RDMS is not responsible for the privacy statements or other content on Web sites outside of the Sketchyou and the RDMS family of Web sites.
How We Use your Personal Information
RDMS collects and uses your personal information to operate Sketchyou and deliver the services you have requested. When you register with Sketchyou, you are automatically enrolled in our many e-marketing campaigns. Our e-marketing campaigns have information about holidays, new features, birthdays, our service offerings, our product offerings and useful tips about using Sketchyou’s offerings. If you do not wish to receive our e-marketing campaigns, simply unsubscribe the first time you receive the e-marketing email. You can quickly and easily unsubscribe by clicking the “Unsubscribe” links in the e-marketing emails. When you unsubscribe, you will no longer receive our e-marketing emails. However, you will continue to receive emails that are related to your usage of the Sketchyou website. RDMS also uses your personally identifiable information to inform you of other products or services available from RDMS and its affiliates. RDMS may also contact you via surveys, email or phone to conduct research about your opinion of current services or of potential new services that may be offered. RDMS will communicate with you through emails and messages posted on Sketchyou.
RDMS does not sell, rent or lease its customer lists to third parties. RDMS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those rare cases, your unique personally identifiable information (e-mail, name, address, zip code) is not transferred to the third party. In addition, RDMS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RDMS, and they are required to maintain the confidentiality of your information.
RDMS will gather information of the Web sites and pages our customers visit within Sketchyou, in order to verify what RDMS services are the most attractive. This data is used to convey customized content and advertising within Sketchyou to customers that exhibit behavior which indicate that they take special interest in a specific area of the Web site.
RDMS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RDMS or the site; (b) protect and defend the rights or property of RDMS; and, (c) act under exigent circumstances to protect the personal safety of users of RDMS, or the public. RDMS and Sketchyou reserves the right to you use any artwork we produce for marketing and promotional purposes. Our artists will produce artwork that resembles the submitted photo as close as possible.
How We Secure your Personal Information
RDMS secures your personal information from unauthorized access, use or disclosure. RDMS secures your personally identifiable information on computer servers in a controlled, secure location, protected from unauthorized access, use or disclosure. In instances where your personal information (name, address, phone number, etc) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Cookies
Similar to many websites, RDMS uses “cookies” to allow you to bypass the login screen (”Remember Me” functionality). A cookie is a small data file that houses itself on your computer and enables RDMS to identify you as a prior user when you return to Sketchyou from the same computer and browser. Cookies are exclusively assigned to you and can only be interpreted by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or transport viruses to your computer.
The principal use of cookies is to save you time. The function of a cookie is to communicate to the Web server that you have returned to a specific page. For instance, when you type-in personal information on Sketchyou, a cookie helps RDMS to recall your specific information on later visits. This simplifies the process of recording your personal information, such as shipping addresses, zip codes, and so on. When you return to Sketchyou, the information you provided earlier can be recovered thus saving you time. You have the option to accept or decline cookies. Many Web browsers accept cookies automatically, but you have the option to decline cookies by changing your browser settings.
Payment Policies
RDMS accepts online payment via credit card or debit card. All payments sent electronically shall be securely transmitted using Secure Socket Layer (”SSL”) technology. RDMS may also accept payment via check or purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting RDMS.
RDMS will begin processing orders immediately upon verification that payment has been received.
Shipment/Delivery Times
Sketchyou orders are generally delivered within 14 days. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative. Rush orders on all services are available for a 25% rush charge. Rush orders are delivered within 7 days. Delivery times may vary during the holiday seasons.
Return Policy
Sketchyou goes to great measures to ensure that customers are completely satisfied with our deliverables. Due to the extremely customized services of, Sketchyou we cannot accept returns or offer full refunds. However, Sketchyou will work with you to create a win-win solution toward restoring your delight and confidence. In the unlikely event that we are unable to agree upon an equitable solution, we will gladly refund 50% of the price you paid for the service(s) (excludes shipping and handling fees).
Copyright Release
If you submit a photo that has been taken by a Professional Photographer you are responsible for obtaining the Photographers Copyright Release and having them send Sketchyou the release directly. By using our services and Web Site, you agree to defend and indemnify Sketchyou from any claims that any person or entity may assert against Sketchyou for violation of any copyright or trademark laws or rights as a result of Sketchyou manufacture of your custom order.
Indemnity
You agree to defend, indemnify and hold Sketchyou and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or relating to your use of Sketchyou’s Site and the Service, your violation of this Agreement, or your violation of any rights of another.
Governing Law
This Agreement shall be governed by the laws of the state of Florida and, where applicable, by federal law.
Contact Information
RDMS looks forward to your comments regarding this Privacy Policy. If you believe that RDMS has not held fast to this Privacy Policy, feel free to contact RDMS at info[at]sketchyou.com. We will employ reasonable efforts to swiftly establish and resolve the problem.
